About Us

We are an accident management company who work alongside your nominated solicitors to assist you with a claim for personal injury when you’ve been involved in an accident that wasn’t your fault.

We are experienced and passionate in what we do and provide a quality service.

We are required to put every clients interests first and there are professional rules governing our actions. For instance, anything you tell us is 100% confidential and will not be disclosed. We will not knowingly represent two parties with conflicting interests.

We aim to minimise any disruption to you during the process of your claim and keep you informed throughout, in a way that is easy to understand without all the legal jargon.

We also arrange any treatment you may need in order to assist your recovery such as physiotherapy or CBT (Cognitive Behavioural Therapy) with no cost to yourself.

Please note that we may receive an agency fee from the panel of your chosen solicitors who deal with your claim.

We’re against cold-calling.

At Accident Claims Representatives we only ever get in touch with people who have asked us to, which means we NEVER cold call.

If you think you have a claim, and would like our assistance contact us now.


Meet The Team

Karen Dimiele

Karen Dimiele


Karen is a successful entrepreneur with over 20 years’ experience in the accident claims industry with previous years of experience in being a local insurance broker. Karen is also a wife and a mum.

My passion is creating innovative ways to communicate our strategy to our business partners ensuring that people who deal with ACR know exactly what we do and what to expect.

Amy Montandon

Amy Montandon

Senior Claims Administrator

Amy has been working in the accident claims sector for 3 years. She is an experienced claims handler, whose main focus is fighting for what her clients deserve when they’ve been involved in a non-fault accident.

Leanne Millson

Leanne Millson

Claims Administrator

Leanne has recently joined the ACR Team and is fast becoming an experienced member of staff with a passion for excellent customer service and justice for our clients.

Laura Ball

Laura Ball

Apprentice Digital Marketing Co-ordinator

Laura has recently joined the ACR Team as an apprentice, she is currently studying business and digital marketing with an aim to reach out to our online following.

Lisa Wood

Lisa Wood


Lisa is the owner of Time Out Counselling and she operates within our office in our specialist treatment room.

ABOUT COUNSELLING THERAPY in simple terms... To be really listened to and understood without feeling judged, and to be accepted with whatever issues you may bring, enables you to work through any issues you may have towards a happier, more fulfilled sense of self. To have a safe and private environment to air your innermost thoughts and feelings and to know that what is said is private and confidential.

CR Sports Injuries

Chris Robinson


Fully Qualified Sports Rehabilitator and Massage Therapist specialising in sporting and work related injuries.

Rehabilitation Programme tailored to suit each specific injury.

Companies we work with

Our Solicitors
Replacement Hire Vehicles
121 Taxis Scunthorpe
Crosby Cabz Scunthorpe
Ashby Cars Scunthorpe
Elite Fitness Scunthorpe
Stoneacre Bodyshop Repairs
AT Auto Grimsby
Woolliss Recovery Services
Our IT Support Provider

What people say about us...


Terms and Conditions

ACR T's & C's

Click to read our T&C's

Speak to our Claims Team on 01724 605000

or call Karen 07768641204
We are Accident Claim Specialists working for you!